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Regional Operations Leader

Job number 78690-183921 Work type: Permanent - Full Time Location: West Kalgoorlie Categories: Transport Operations & Logistics

This role will see you providing frontline leadership to the operational staff, as well as customer engagement in order to ensure the safe, reliable and cost-effective delivery of train services for our customers.

  • Champion and promote Aurizon’s “We know safe, We choose safe” approach
  • Ensure the team’s ongoing compliance to local legislative WHS requirements, through consistent execution of Aurizon's safety strategy, including incident investigations when required
  • Build positive workplace relationships with the team providing engaged leadership including setting and monitoring of performance standards, development and behavioural standards
  • Ability to engage with team members at all levels and utilise your relationships to achieve operational KPIs and efficiencies
  • Execute local strategies to support Operational Excellence with the goal of continuous improvement in order to reduce asset cycle times and improve service payloads
  • Manage and ownership of the crewing requirements, as well as recruitment to support the provision of services
  • Identify opportunities for most efficient operations and customer delivery
  • Develop and maintain strong relationships with key customer contacts ensuring the lines of communication are always open, as well as identifying opportunities for growth

 About you:

  • CERT IV/Diploma in Frontline Management (preferred)
  • Experience in a Supervisory or leadership role within a complex supply chain environment
  • Proven track record in strategic planning, scheduling
  • High customer service focus, excellent written, interpersonal and communication skills with the ability to effectively engage stakeholders on all levels
  • Well-developed safety management skills and knowledge, including incident investigation
  • Demonstrated leadership skills including task assignment, communication and problem solving
  • Ability to effectively engage team members, establish and sustain relationships, set clear direction and provide coaching
  • Detailed understanding, or capacity to learn, train handling and provisioning procedures, network route knowledge, safe working systems and personnel deployment practices
  • Customer relationship management skills
  • Proven commercial acumen

What we offer you:  

At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.

Some of our benefits include:

  • Development and growth opportunities.
  • Access to mentoring and development programs.
  • Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.
  • Parental leave program and super booster.

About Aurizon.

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.

Look to Aurizon for a diverse and collaborative culture.

At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

To learn about us and our company values, please visit

For further information on this position 78690 please contact Jason McBride 0417 290 762

Advertised: 19 Mar 2024 Applications close: 21 Apr 2024